Qualified Electronic Signature Without Subscription
eIDAS-certified solution
e-Signature.eu is the European platform for Qualified Electronic Signature (QES) subscription-free, compliant with the eIDAS regulation.
Get your documents signed with itsme® and Evrotrust in 62 countries with the same legal value as a handwritten signature. Ideal for formalities (INPI), professional contracts and public administrations.
Instantly
No installation or configuration.
Easily
Simple, fast and just a few clicks away.
Advantageously
1 QES signature = €4.95 excl. VAT
No subscription or commitment.
Which qualified signature method should I choose?
Select your country and identity documents to discover which method to use
Activate your signature method
Download the app and follow the activation steps
- Enter your phone number
- Scan the code on your identity card
- Read the NFC data
- Take a selfie
- Enter the verification code
- Choose your itsme PIN code
- Click on "Registration"
- Accept the terms of use
- Create a 6-digit PIN code
- Create a recovery password
- Scan your identity document
- Take a video selfie
- Confirm your email and phone
Request your first signature
You are ready to make your signature request
Go to our request form and simply fill in the necessary information: upload your documents, add the signer(s), then send and complete your credit purchase.
Create your signature request
| You will pay the necessary credit just before sending |
>> Make sure you have first downloaded & activated the signature application on your smartphone
Our Qualified Electronic Signatures (QES)
The Qualified Electronic Signature (QES) is the only signature level recognized by the European regulation eIDAS as legal equivalent to a handwritten signature. It offers strong authentication of the signatory and maximum probative value in court.
e-Signature.eu offers two leading QES solutions for smartphones: itsme® for Europe and Evrotrust for extensive international coverage across 62 countries.
- QUALIFIED Electronic Signature (QES)
- Signature on smartphone via the itsme® app
- 1 credit/signature
Germany
Austria
Belgium
Bulgaria
Cyprus
Croatia
Denmark
Spain
Estonia
Finland
France
Greece
Hungary
Ireland
Iceland
Italy
The Netherlands
Latvia
Lithuania
Luxembourg
Malta
Moldova
Norway
Poland
Portugal
Romania
United Kingdom
Serbia
Slovakia
Slovenia
Sweden
Czechoslovakia
- QUALIFIED Electronic Signature (QES)
- Smartphone signature via the Evrotrust app
- 1 credit/signature
Albania
Germany
Andorra
Armenia
Australia
Austria
Azerbaijan
Belarus
Belgium
Bosnia and Herzegovina
Bulgaria
Canada
Cyprus
Croatia
Cuba
Denmark
Egypt
Spain
Estonia
United States
Finland
France
Georgia
Greece
Hungary
Faroe Islands
Ireland
Iceland
Israel
Italy
Kazakhstan
Kenya
Kyrgyzstan
Kosovo
Latvia
Liechtenstein
Lithuania
Luxembourg
Northern Macedonia
Malta
Moldova
Monaco
Montenegro
Norway
New Zealand
Netherlands
Poland
Portugal
Czech Republic
Romania
United Kingdom
Russia
San Marino
Holy See
Serbia
Slovakia
Slovenia
Sweden
Switzerland
Taiwan
Turkey
Ukraine
Our other electronic signature methods
Beyond qualified signing, e-Signature.eu offers solutions to suit all your needs and budgets, from advanced signature (AES) with Veriff to simple signature (SES) by email or SMS.
- ADVANCED Electronic Signature (AES)
- Smartphone identity verification
- No pre-registration required
- 0.7 credit/signature
Andorra
Afghanistan
Antigua and Barbuda
Angola
Albania
Armenia
Argentina
Australia
American Samoa
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cabo Verde
Central African Republic
Chad
Chile
China
Colombia
Comoros
Congo (Republic)
Congo (Democratic Republic)
Costa Rica
Croatia
Cuba
Cyprus
Czech Republic
Ivory Coast
Denmark
Djibouti
Dominica
Dominican Republic
Algeria
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Eswatini
Ethiopia
Fiji
Finland
France
Gabon
Gambia
Georgia
Germany
Ghana
Greece
Grenada
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Vatican City
Honduras
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Mauritania
Mauritius
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Zealand
Nicaragua
Niger
Nigeria
North Korea
North Macedonia
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Qatar
Romania
Russia
Rwanda
Saint Kitts and Nevis
Saint Lucia
Saint Vincent and the Grenadines
Samoa
San Marino
São Tomé and Príncipe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Korea
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Yemen
Zambia
Zimbabwe
- SIMPLE Electronic Signature (SES)
- Code via email/SMS
- No pre-registration required
- 0.4 credit/signature
- Universal - All countries
In no time at all, your
contracts are legally signed and returned to you!
Getting your documents signed electronically has never been easier. In just a few clicks, create your signature request, add your signatories and upload your documents. Our platform automatically takes care of everything: converting to secure PDF/A, merging documents and sending invitations.
Why pay a monthly subscription fee for signatures you don’t use?
Unlike conventional solutions, which impose costly monthly packages, e-Signature.eu works on a prepaid basis: you buy only the credits you really need.
Make your life easier
Optional features in an intuitive interface.
Signatories page
on a dedicated page.
Order of signatures
with a first block of signatories.
Notifications
for each signature.
Automatic reminders
to pending signatories.
You've got no time to lose
Only time to save
No subscription nor commitment required
The eIDAS electronic signature
Europe has adopted favorable eIDAS regulations to stimulate the use of electronic signatures by guaranteeing legal recognition and validity in all EU member states.
This legislation ensures a high level of trust, security and identity verification, essential for sensitive or high-value transactions.
itsme® and Evrotrust are Qualified Trusted Service Providers (QTSP) offering a Qualified Electronic Signature (QES), with the same legal value as a handwritten signature.
Not all signatures are equal!
There are three levels of electronic signature, each corresponding to a different degree of requirement in terms of identification of the signatory.
Not all signatures are equal!
If you are unable to use itsme® or Evrotrust, please visit QES-Sign.com, which also offers qualified electronic signature methods without a subscription, covering 85 countries worldwide.
Would you like to check a signed document?
We answer your questions:
🔷 GENERAL INFORMATION AND OPERATION
e-Signature.eu is a subscription-free European electronic signature platform that enables you to sign your documents digitally, in compliance with the European eIDAS regulation. Our intuitive interface makes it easy to sign all types of contracts and business documents.
Key points:
- No subscription or commitment required
- Prepaid: pay only for what you need
- Several signature methods available (qualified, advanced and simple)
- Automatic conversion of all document formats to secure PDF/A
- Guaranteed eIDAS compliance for European recognition
We offer four eIDAS-compliant electronic signature methods, covering all levels of security and legal requirements:
Qualified Electronic Signature (QES) :
- itsme®: smartphone signature via the itsme app (32 European countries)
- Evrotrust: smartphone signature via the Evrotrust app (58 countries worldwide)
Advanced Electronic Signature (AES) :
- Veriff: signature with identity verification via smartphone (198 countries)
Simple Electronic Signature (SES) :
- OTP by email: unique code sent by email (universal)
You are free to choose which method(s) to offer your signatories, depending on your security and geographic coverage needs.
Please also refer to our getting started guide for each method as a signatory.
No, that’s not necessary.
If you do not yet have an account, one will be automatically created when you make your first signature request.
If you already have an account, simply log in to add new credits.
The way it works is very simple: each signature will consume a quantity of credit, regardless of the number of documents to be signed in the same request.
Pricing by method :
- Qualified signatures (itsme®, Evrotrust): 1 credit/signature
- Advanced signature (Veriff): 0.7 credits/signature
- Simple signature (email OTP): 0.4 credit/signature
Example: To get 2 people to sign 1 contract and 3 appendices with itsme®, you’ll need just 2 credits (1 credit per signatory).
You buy only the number of credits you need, with no minimum and no long-term commitment.
It’s a very simple process that takes less than 5 minutes:
Step 1 – Preparing your signature request
- Give your request a title, and add a note to the signatory(ies) if appropriate.
- Choose the language for the invitation emails and download the files to be signed
- Select authorized signature methods and signatory information (first name, last name, email)
Step 2 – Pay the necessary credit(s)
NB: the number of credits required is calculated on the basis of the number of signatories and the signature methods chosen.
- Purchase the number of credits required to complete your request
- Your signature request is validated and executed
Your signatories will then receive an email inviting them to sign, with a secure link.
If you are a signatory, you will be redirected directly to the signature page.
Click here to to access the signature request form and get started
Our pricing is simple, transparent and subscription-free. You only pay for the signatures you actually use.
Rate per signature according to method :
| Method | Type | Coverage | Rate |
|---|---|---|---|
| itsme® | QES | 30 countries | 1 credit |
| Evrotrust | QES | 58 countries | 1 credit |
| Veriff | AES | 198 countries | 0.7 credit |
| OTP email | SES | Universal | 0.4 credit |
Credit price: The unit price of a credit decreases with the volume purchased:
- 1-9 credits: €4.95/credit
- 10-19 credits: €4.50/credit (-10%)
- 20-49 credits: €4.20/credit (-15%)
- 50-99 credits: €3.96/credit (-20%)
- 100+ credits: €3.71/credit (-25%)
See our price list for exact, up-to-date prices
💡 Calculation example:
You must have 2 people sign a contract + 2 appendices with itsme® :
- Number of signatories: 2
- Number of documents: 3 (but merged into 1 file)
- Total cost: 2 credits (1 credit per signatory, regardless of the number of documents)
No hidden costs:
- ❌ No monthly subscription
- ❌ No activation fee
- ❌ No handling fee
- ❌ No cancellation fees
- ✅ Only the credits you buy
Unlike solutions such as DocuSign, Adobe Sign or HelloSign, which impose costly monthly subscriptions (€50 to €300/month), e-Signature.eu works on a pay-as-you-go basis: you buy only the credits you really need.
Tangible benefits :
- Substantial savings: up to 70% cheaper than a subscription for occasional or moderate use
- No commitment: no annual contract, no limited trial period, no complicated termination process
- Budget control: you pay for actual usage, with no recurring monthly charges
- Total flexibility: buy 5 or 500 credits as and when you need them
- No wastage: no more unused monthly credits to lose every month
This formula is ideal for SMEs, freelancers, self-employed professionals and companies with variable use of electronic signatures.
Buying credit is quick and easy:
Step 1 – Choose your pack
- Select the desired number of credits
Step 2 – Secure payment
- Click on “Buy” or “Order
- You will be redirected to our secure payment page
- Accepted methods :
- Credit card (Visa, Mastercard, American Express)
- Bank transfer (NB: credits will only be available on receipt of your payment)
- PayPal
- Other means depending on your country
Step 3 – Automatic account creation
- If this is your first purchase, your account will be created automatically after payment.
- You will receive a confirmation email with :
- Your login details
- The link to your dashboard
- Available credits are displayed in your dashboard
Step 4 – Immediate use
- Log in to your dashboard
- Your credits are immediately available
- You can create your first signature request right away
Subsequent purchases :
- When you are logged in, your new credits are automatically added to your existing balance.
Invoice :
- You receive a detailed invoice by e-mail after each purchase
- All your invoices are also available in your account
💡 Buying tip: Take advantage of sliding-scale prices by buying larger packs if you plan to use them regularly.
Refund policy :
Credits purchased on e-Signature.eu are generally non-refundable once purchased, as they are considered immediately available digital goods.
Possible exceptions:
- Error on our part (technical credit, bug, malfunction)
- Accidental double-billing
- Service problem preventing normal use of the platform
Unused credits : In these exceptional cases, please contact our customer support by :
- Your order number
- Detailed description of the problem
- Proof if applicable (screenshots, error emails)
Our team will examine your request on a case-by-case basis and propose an appropriate solution (refund, additional credit, technical assistance).
Automatically recredited credits :
- If you cancel a signature request, the credits for signatures not carried out are automatically credited back to your account.
- If a signatory refuses to sign, you are automatically credited again for any uncompleted signatures.
- No need to ask for a refund in these cases: it’s automatic.
🔷 QUALIFIED SIGNATURES AND REGULATIONS
The Qualified Electronic Signature (QES) is the highest level of signature recognized by the European eIDAS regulation. It is the only method legally equivalent to a handwritten signature, with maximum probative value.
Main features :
- Same legal value as a handwritten signature
- Strong authentication of signatory identity via qualified certificate
- Signature irrefutable in court (non-repudiation)
- European recognition: valid in all European Union countries
- Regulatory compliance: accepted by all public authorities
The qualified signatures offered on e-Signature.eu are itsme® and Evrotrust, both issued by EU-certified Qualified Trusted Service Providers (QTSPs).
The eIDAS regulation distinguishes three levels of electronic signatures, each corresponding to a different level of requirement in terms of identification of the signatory and legal value:
🥇 QES (Qualified Electronic Signature) – Qualified Signature
- Safety level: Maximum
- Authentication: Qualified certificate issued by a certified QTSP
- Legal value: equivalent to a handwritten signature
- Use: Important contracts, notarial deeds, official administrative formalities (INPI), documents with high legal value
- Examples on e-Signature.eu: itsme®, Evrotrust
🥈 AES (Advanced Electronic Signature) – Advanced Signature
- Safety level: Medium to high
- Authentication: Enhanced identity verification
- Legal value: Strong traceability, detection of modifications
- Use: Documents requiring enhanced authentication without QES requirements
- Example on e-Signature.eu: Veriff
🥉 SES (Simple Electronic Signature) – Simple Signature
- Security level: Basic
- Authentication: Minimal (email, checkbox)
- Legal value: Acceptable for documents with low stakes
- Use: Quotations, purchase orders, internal agreements, standard documents
- Example on e-Signature.eu: OTP by email or SMS
💡 Our recommendation: If in doubt about the level required, always opt for a qualified signature (QES), which offers maximum legal guarantees and avoids any risk of challenge.
Yes, absolutely. Electronic signatures are fully legal and recognized throughout the European Union thanks to the eIDAS (Electronic Identification and Trust Services) regulation in force since July 2016.
Legal guarantees :
- A qualified signature (QES ) has exactly the same legal value as a handwritten signature in court.
- Interoperability is guaranteed: a qualified signature created in one member state is automatically recognized in all other EU member states.
- Electronically signed documents are legally valid in court and have the same probative value.
- The signatory cannot deny having signed a document with a qualified signature (non-repudiation).
Qualified electronic signatures even benefit from a legal presumption of validity: it is up to the disputing party to prove that the signature is invalid, and not the other way around.
Certain legal and administrative documents require a Qualified Electronic Signature (QES) to be legally valid. In these cases, an advanced (AES) or simple (SES) signature is not sufficient.
Examples of documents concerned:
- INPI formalities (Institut National de la Propriété Industrielle in France): registration of trademarks, patents, changes to articles of association
- Digital notarial deeds in selected European countries
- Official documents from public authorities explicitly requiring an ESQ
- Certain contracts subject to strict regulatory requirements (banking, insurance)
- Documents requiring maximum probative value in contentious contexts
For these cases, only the itsme® and Evrotrust methods meet the regulatory requirements for e-Signature.eu.
💡 Practical tip: Always check the specific requirements of the recipient administration or organization before choosing your signature method. If in doubt, always use a qualified signature.
The eIDAS (Electronic IDentification, Authentication and trust Services) regulation is the European legislation that has governed electronic signatures and digital trust services in the European Union since July 2016.
Objectives of the eIDAS regulation :
- Harmonize electronic signature rules in all EU member states
- Guarantee cross-border recognition: a qualified signature issued in Belgium is automatically valid in France, Germany, etc.
- Ensuring a high level of security for sensitive transactions
- Fostering confidence in digital services and Europe’s digital single market
What eIDAS changes for you :
- You can sign contracts with partners in other European countries with complete confidence
- Public administrations in all Member States must accept qualified signatures
- The legal value of your signature is guaranteed by European law.
At e-Signature.eu, all our signature methods are eIDAS-compliant, and our qualified service providers (itsme®, Evrotrust) are certified and supervised at European level.
🔷 DOCUMENTS AND FORMATS
We handle virtually all common document formats, whatever your operating system (Windows or Mac).
Accepted formats :
📄 Text documents: doc, docx, odt, txt, rtf, wpd, pages, md, tex
📊 S preadsheets: xls, xlsx, ods, numbers, csv
📽️ Presentations: ppt, pptx, key, pps, ppsx, odp
🖼️ Images: jpg, jpeg, png, bmp, gif, tif, tiff, svg
📁 O thers: pdf, epub, mobi, ps
Automatic processing: All your documents are automatically converted and merged into a single, optimized and secure PDF/A-1b file, regardless of their original format. This conversion guarantees the long-term preservation and integrity of signed documents.
Important information:
- Password-protected documents are not supported (remove protection before downloading).
- For Office files, make sure all form fields are finalized before downloading.
The limit for all documents to be signed is 30 MB.
The size depends on the type of document and its content:
Documents created in a word processor (Word, Pages, Google Docs, etc.) :
- Without images: up to 500 pages or more
- With images: lower limits depending on resolution and number of images (typically 100-300 pages)
Scanned documents (JPG, PNG, TIFF image format) :
- Black & white: up to 100 pages
- High-resolution color: lower limits (typically 50 pages)
Reason for limitations: These limitations are due to the processing time required for conversion to PDF/A and technical constraints. The conversion ensures eIDAS compliance and long-term preservation, but requires computing resources.
💡 Solutions if your document exceeds these limits:
- Divide document into several files (e.g. Main Contract + separate Appendices)
- Reduce image resolution (300 DPI is sufficient for most uses)
- Convert color scans to black & white if color is not essential
- Compress images before inserting them into Word/PDF documents
Note: You can upload multiple files in a single signature request; they will all be merged automatically.
If a file causes problems during automatic conversion to PDF/A, try the following solutions:
1. Check the file name
Avoid problematic special characters:
- ❌ Accents: é, è, à, ô, ü, ñ
- ❌ Apostrophes: ‘ or ‘
- ❌ Symbols: N°, €, $, %, &, @, #
- ❌ Multiple underscores : ___
- ✅ Use only: letters, numbers, spaces and single hyphens (-)
Examples:
- ✅ Good:
Contrat location 2024.pdf - ✅ Good:
Annexe-technique-v2.docx - ❌ Avoid:
Contrat_location_N°15_été.pdf - ❌ Avoid:
Rapport_financier_€2024.xlsx
2. Common problems in the document
- Exotic fonts missing from our server
- PDF form fields not finalized (in edit mode)
- Mixed non-standard page formats (A4 + A3 + A1 in the same document)
- Complex graphic elements (transparencies, 3D effects, complex gradients)
- Document-integrated macros or scripts
- Partial protection or editing restrictions
3. Universal solution: PDF printing
The most effective way to solve conversion problems :
On Windows :
- Open your document in the original application (Word, Excel, etc.)
- File → Print
- Select “Microsoft Print to PDF” or “Adobe PDF”.
- Choose a single page format (A4 recommended)
- Print to a new PDF file
On Mac :
- Open your document
- File → Print
- Click on “PDF” at bottom left → “Save as PDF”.
- Save the new file
This “PDF printing” creates a flattened (rasterized) document that eliminates all compatibility problems while retaining identical visual content.
💡 If the problem persists: Contact our support team, indicating the format and size of the problematic file. We can help you identify the specific cause.
Yes, it’s possible under certain technical conditions:
If you download a single PDF file that has already been signed :
- ✅ We ‘ll keep the file as is to preserve existing signatures
- ✅ You will be asked to manually position the new signatures (please enter page and contact details).
- ✅ Existing signatures remain valid and visible in the final document
Technical limitations :
❌ If the file must be converted to PDF/A for eIDAS compliance or itsme®/Evrotrust signature, existing signatures will be lost (conversion overwrites old signatures)
❌ If the PDF format does not support the addition of additional signatures (some older formats or protected PDFs), a conversion will be necessary and existing signatures will be lost
💡 Tip for keeping all signatures:
- Make sure your file is already in PDF/A format with electronic signature support.
- Check in Adobe Acrobat Reader: File → Properties → “Description” tab → must indicate “PDF/A-1b” or higher
- If this is not the case, first convert your document to PDF/A before signing it for the first time.
Recommended alternative: For documents requiring several successive waves of signatures, it is preferable to schedule all signatures in a single request with a signature order (groups of signatories 1, 2, 3…) rather than making several separate requests.
You have three options for controlling the location of signatures on your documents:
Option 1 – Automatic without markers (signature page added)
If our system does not detect any markers in your documents :
- A signature page is automatically added to the merged document
- This page lists all signatories with their signature locations clearly identified.
- Professional, clear layout for signatories
Advantages :
- No preparation required
- Fast solution for occasional use
- Ensures that all signatures are visible and grouped together
Option 2 – Automatic positioning with markers
Insert the following syntax directly into your source documents (Word, PDF, etc.):
#SIG01# for the first signature
#SIG02# for the second signature
#SIG03# for the third signature
… and so on
Tip for making markers invisible: Change the font color in your Word or PDF document to 
white. The markers will be detected by our system but invisible to the naked eye for your signatories.
Advantages :
- Precise location control
- No manual handling for each request
- Reusable for your contract templates
Option 3 – Manual positioning (total control)
When creating your request, you can manually define the exact location of each signature:
- Page number where signature must appear
- Distance from top edge (in millimeters or points)
- Distance from left edge (in millimeters or points)
Advantages :
- Pixel-perfect control
- Ideal for documents with complex layouts
- Place signatures in very specific locations
Our recommendation:
- Occasional use: Option 1 (automatic without markers) – the simplest option
- Reusable templates: Option 2 (markers) – save time over the long term
- Specific requirements: Option 3 (manual) – for total control
🔷 ITSME® - EUROPEAN QUALIFIED SIGNATURE
itsme
- Secure online identification on websites and applications
- Confirm bank transactions and payments
- Sign electronically with a Qualified Electronic Signature (QES) recognized throughout Europe
itsme® benefits:
- 100% free application (registration and use)
- Ultra-fast signature process (just a few seconds on a smartphone)
- No card reader required
- Qualified signature (QES) with legal value = handwritten signature
- Already used by millions of Europeans
The application is available on App Store and Google Play.
itsme® is continually expanding its European coverage. Currently, residents of 32 European countries can create an itsme® account account and use the qualified signature:
Countries covered :
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechoslovakia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Netherlands, Latvia, Lithuania, Luxembourg, Malta, Moldova, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, United Kingdom
Geographic focus: mainly Benelux, Western and Northern Europe.
The registration process takes just 2 minutes and does not require a card reader or credit card. Depending on the country, you can use your ID card, passport or residence permit.
Important note: If itsme® is not available in your country, discover our Evrotrust alternative which covers 58 countries, or explore QES-Sign.com for even greater global coverage.
The itsme® signature process is fast, secure and takes less than 2 minutes:
Step by step :
- Reception – You receive an invitation by email with a secure link
- Consultation – Click on the link to view the documents in your browser
- Start the signing process – Click on ‘Sign’.
- Login – Enter the cell phone number associated with your itsme® account
- Application – Open the itsme® application on your smartphone (you have 3 minutes to validate)
- Verification – Check that the icons displayed in the app match those in the browser (anti-phishing security).
- Validation – Select the orange icon, then enter your 5-digit itsme® code.
- Confirmation – Your signature is registered and you receive confirmation.
Once all the signatures have been completed, you’ll receive the signed document by email in secure PDF/A format, with integrated signature certificate.
Enhanced security: two-factor authentication (smartphone + PIN code) ensures that only the true account holder can sign.
To create an itsme® account and sign electronically, you must meet the following conditions:
Prerequisites:
- Over 18 years of age
- Smartphone (iOS or Android) with Internet connection
- A valid identity document issued in one of the 24 countries covered:
- National identity card
- Passport
- Residence permit (depending on country)
- Reside in a country eligible for registration
Pricing :
- Registration: Free
- Application: Free
- Usage (identification, authentication, signature): Free of charge
There is no cost to the end user. At e-Signature.eu, the initiator of the request buys the signature credits, not the signatory.
🔷 EVROTRUST - INTERNATIONAL QUALIFIED SIGNATURE
Evrotrust is a European Qualified Trusted Service Provider (QTSP) based in Bulgaria and recognized throughout the European Union. It is a complete and modern digital identity solution that enables :
- Secure online identification
- Sign electronically with a legally binding Qualified Electronic Signature (QES)
- Receive and send documents securely
- Time-stamp documents with legal proof
Official recognition :
- EU-notified eID system since July 2023 (registered on the European Union’s official list)
- Audited and supervised at European level with “high” level of assurance
- Certifications: ISO 9001, ISO 27001, ISO 20000, ISO 22301
- ETSI and eIDAS compliant
The Evrotrust application is free and available on App Store and Google Play.
Evrotrust offers the widest geographical coverage for Qualified Electronic Signature (QES), with support for 62 countries worldwide, making it the ideal solution for international signatures and expansion outside Western Europe.
Main cover :
🇪🇺 European Union: All 27 member states
🌍 Wider Europe: United Kingdom, Norway, Switzerland, Iceland, Liechtenstein, Balkans (Albania, Romenia, Northern Macedonia, Kosovo, Serbia, Montenegro, Bosnia-Herzegovina), Eastern Europe (Ukraine, Belarus, Moldavia, Russia), Caucasus (Georgia, Armenia, Azerbaijan), Turkey
🌎 America: United States, Canada, Cuba
🌏 Oceania: Australia, New Zealand
🌍 Others: Israel, Egypt, Kazakhstan, Kyrgyzstan, Kenya, Taiwan
Complete list of 62 countries :
Albania, Andorra, Armenia, Australia, Austria, Azerbaijan, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Faroe Islands, Iceland, Ireland, Israel, Italy, Kazakhstan, Kenya, Kyrgyzstan, Spain, United States, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Northern Macedonia, Malta, Moldavia, Monaco, Montenegro, Netherlands, New Zealand, Norway, Poland, Portugal, Czech Republic, Romenia, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, Turkey, Ukraine, United Kingdom.
Consult the list of supported countries on the official Evrotrust website.
💡 Ideal use cases :
- Contracts with partners in Central/Eastern Europe
- Expansion into DACH markets (Germany, Austria, Switzerland)
- International signatures outside Western Europe
- Customers/suppliers based in North America or Oceania
Creating an Evrotrust account is a 100% remote process that takes around 3 minutes, and requires no travel or physical appointment.
What you need:
- Smartphone with Internet connection (iOS or Android)
- A valid identity document (ID card, passport or residence permit)
- Functional front and rear cameras on your smartphone
- Good lighting for photos
5-step registration process :
- Download – Install the free Evrotrust application from the App Store or Google Play
- Personal information – Enter your basic information (last name, first name, email, phone number, nationality)
- Automated identity verification – Intelligent video identification process :
- Take a photo of both sides of your identity document
- Take a video selfie for biometric facial recognition
- System automatically verifies document authenticity (holograms, security features, consistency)
- Phone verification – Confirm your mobile number with an SMS code
- Final validation – The Evrotrust team performs a final manual supervision to guarantee security (usually validated within a few hours, maximum 24 hours).
Once validated, you receive a free qualified certificate valid for 2 years, enabling you to create legally binding qualified electronic signatures anywhere in Europe.
Pricing :
- Registration: Free
- Qualified certificate: Free (valid for 2 years, renewable free of charge)
- Application: Free
- Use: Free for the signatory (initiator pays credits)
The signing process with Evrotrust is fast, secure and even smoother than with other methods:
Signature time :
- New users: less than 2 minutes
- Regular users: one-tap instant signature with Touch ID/Face ID
Signature steps :
- Reception – You receive an invitation by email with a secure signature link
- Consultation – Click on the link to view the document(s) to be signed in your web browser
- Start the signing process – Click on ‘Sign’.
- Opening the application – Open the Evrotrust application on your smartphone
- Authentication – Two options depending on your configuration:
- Touch ID / Face ID: instant biometric authentication (fingerprint or facial recognition)
- PIN code: Enter your 5-digit PIN code
- Validation – Confirm the signature in the application (visual verification of the document)
- Confirmation – The signature is recorded instantly and you receive confirmation by email.
Evrotrust’s enhanced security :
- Cloud storage: no sensitive data stored on your phone (theft/loss protection)
- End-to-end asymmetric encryption: private keys protected in certified security modules
- Biometric or PIN authentication: two-factor authentication
- Identity theft protection: facial recognition for every signature if configured
Once all signatures have been completed, the signed document in secure PDF/A format with signature certificate is automatically emailed to all parties.
Evrotrust is accessible to a very wide international audience, far beyond the Western Europe traditionally covered by other solutions.
Prerequisites:
- Over 18 years of age
- Smartphone (iOS or Android) with functional front and rear cameras
- Have a valid identity document from among those accepted:
- National identity card
- Passport
- Residence permit (depending on country)
- Have a stable Internet connection when registering
Nationalities supported: 58 different nationalities worldwide (see complete list in question “In which countries is Evrotrust available?”).
Benefits for international users :
- 100% remote registration process (no need to travel)
- Multilingual application support
- Facial recognition works with all ethnic origins
- Acceptance of identity documents from many non-European countries
Pricing :
- Registration: Free
- Qualified certificate: Free (valid for 2 years)
- Renewal: Free and simplified (no need to go through the whole procedure again)
Both solutions offer Qualified Electronic Signatures (QES ) with exactly the same legal value (handwritten signature equivalent), but with significant differences in terms of coverage and usage:
| Criteria | itsme® | Evrotrust |
|---|---|---|
| Geographic coverage | 30 European countries | 58 countries worldwide |
| Regional focus | Europe | Central/Eastern Europe, DACH, Worldwide |
| Origin | Belgium (banking + telecom consortium) | Bulgaria (EU-certified QTSP) |
| Signature level | QES (Qualified) | QES (Qualified) |
| Registration | 2 minutes | 3 minutes |
| Authentication | 5-digit itsme code | PIN or Touch ID / Face ID |
| Adoption | Widespread in Benelux | Growing fast (2M+ users) |
| Prices on e-Signature.eu | 1 credit/signature | 1 credit/signature |
When to choose itsme® :
- Your signatories are mainly in Western Europe (Belgium, France, Netherlands, Germany, Spain, Portugal).
- You’re opting for a mass-market solution that’ s very popular in the Benelux countries
- Your signatories already have an itsme® account (banks, Belgian administrations)
- Priority use in Belgium, Luxembourg, France
When to choose Evrotrust :
- You have signatories in Central/Eastern Europe (Poland, Czech Republic, Bulgaria, Romania, Balkans)
- You want the widest possible geographic coverage (58 countries vs. 30)
- You need signatures for international contracts outside Western Europe
- Your signatories are in the DACH regions (Germany, Austria, Switzerland)
- You work with partners in North America, Oceania or outside the EU
💡 Our recommendation: To maximize your possibilities and your signatories’ satisfaction, offer both methods in your signature requests. This way, each signatory can choose the solution that suits them best, depending on their location and preferences. This doesn’t affect your costs, since both are billed at the same rate (1 credit/signature).
🔷 VERIFF - ADVANCED GLOBAL SIGNATURE
Veriff is a global identity verification platform for the creation of advanced electronic signatures (AES ), with coverage of 198 countries– virtually the entire world.
Main features :
- AI identity verification: automated facial recognition and document analysis
- Advanced signature (AES ): intermediate level between simple and qualified signature
- Worldwide coverage: 198 countries supported (vs. 58 for Evrotrust, 24 for itsme®)
- Reduced rate: 0.7 credit per signature (vs. 1 credit for qualified signatures)
- Speed: verification and signature in less than 2 minutes
When to use Veriff :
- International commercial contracts without qualified signature requirements (QES)
- Partners/customers in countries not covered by itsme® or Evrotrust
- Budget optimized for documents requiring enhanced authentication but not the maximum legal level
- Global business expansion (Asia, Africa, Latin America, etc.)
Difference with QES: Veriff produces an advanced signature (AES), not a qualified signature (QES). It therefore does not have the same legal value as a handwritten signature, but nevertheless offers strong traceability and is sufficient for the majority of common commercial contracts.
Important : For INPI formalities or administrative documents explicitly requiring a QES, Veriff is not suitable.
Veriff offers the widest geographic coverage of any of our methods, with 198 countries supported– virtually every UN-recognized country in the world.
Full coverage :
- Europe: All countries (EU + non-EU)
- North America: United States, Canada, Mexico
- Central America and Caribbean: All countries
- South America: All countries (Brazil, Argentina, Chile, Colombia, Peru, etc.)
- Asia: China, Japan, India, South Korea, Singapore, Thailand, Vietnam, Indonesia, Philippines, Malaysia, etc.
- Middle East: United Arab Emirates, Saudi Arabia, Qatar, Israel, Turkey, etc.
- Africa: South Africa, Nigeria, Kenya, Ghana, Egypt, Morocco, etc.
- Oceania: Australia, New Zealand, Fiji, etc.
💡 Ideal use cases :
- Export companies with customers/suppliers in Asia (China, India, Japan, Korea)
- Trade withLatin America (Brazil, Argentina, Mexico, Colombia)
- Partners in the Middle East (UAE, Saudi Arabia, Qatar)
- Expansion in Africa (South Africa, Nigeria, Kenya, Morocco)
- Any country not covered by itsme® or Evrotrust
Veriff is the perfect solution for companies with a truly global business requiring a cost-optimized signature with reinforced authentication.
The signature process with Veriff combines AI-based identity verification and advanced electronic signature in a smooth workflow that takes less than 2 minutes.
Signature steps :
- Reception – You receive an invitation by email with a secure signature link
- Consultation – Click on the link to view the document(s) to be signed in your browser
- Start the signing process – Click on ‘Sign’.
- Start identification – Enter your phone number or scan the displayed QR code
- Identity check:
- Take a photo of your identity document (ID card, passport)
- Take a video selfie for facial recognition
- Veriff AI verifies your identity in real time (seconds)
- Confirmation – You receive immediate confirmation of successful identification.
Veriff special features :
- No dedicated application required: can run directly in the mobile browser
- Rapid AI verification: automatic recognition of documents from 198 countries
- Multilingual support: interface available in many languages
Safety :
- Identity verification by biometric facial recognition
- Automatic detection of false documents
- Session recording for traceability
- eIDAS-compliant advanced signature certificate
Once all the signatures have been completed, the signed document is emailed to all parties with a traceable signature certificate.
🔷 PROCESS AND FOLLOW-UP
Once your request has been created and sent, the process will automatically take place as follows:
1. Sending invitations
- Each signatory immediately receives an invitation email with a unique secure link
- The email contains the title of your request, a personalized message (if you’ve added one), and instructions.
- If you have defined a signature order, only the 1st group initially receives the invitation.
2. Real-time tracking
- Log in to your e-Signature.eu dashboard
- View the status of each signatory:
- ⏳ Waiting (invitation sent, not yet signed)
- ✅ Signed (completed signature with time stamp)
3. Automatic notifications
- If you’ve activated the option, you’ll receive an email notification every time you sign, so you can keep track of progress.
- Signatories of the 2nd group receive their invitation once the first group has been completed.
4. Finalization
- Once all the signatures have been completed, the final signed document is generated automatically.
- All those involved (signatories + initiator) receive the signed PDF/A document with integrated signature certificates by email.
- The document also remains available in your dashboard for download for 1 month.
Average time: The majority of signatures are completed within 24-48 hours of dispatch, depending on the responsiveness of your signatories.
Several tools are available for managing pending signatories:
1. Programmed automatic reminder
- Activate automatic reminders in your application settings
- The system automatically sends reminders to signatories who have not yet signed after X days (configurable).
- Prevents oversights and reduces your manual tracking workload
2. Manual recall from dashboard
- Log in to your dashboard
- Click on the “Recall” button in your request line
- A new email with a new signature link is sent to all signatories who have not yet signed.
3. Change contact details
- If a signatory indicates an error in their email or contact details
- You can modify this information even after it has been sent for signature, as long as the person has not yet signed.
- A new email is automatically sent to the new address
💡 Best practices for reducing dunning :
- Add a personalized message to your invitation explaining the urgency and importance of your event.
- Include a clear deadline in your message
- Notify your signatories in advance by telephone or other channel that the request is coming in.
Yes, you can cancel or stop a signature request at any time before it has been completed. Two options are available:
Option 1 – Cancel (if no signature performed)
- Click on the “Cancel” button in your dashboard
- The process is totally cancelled
- No document generated
- All credits are credited back to your account
- All signature invitations are deactivated
Use cases :
- Error in the document or signatories, you have to start all over again
- Decision not to proceed with signature for external reasons
- Major technical problem requiring a complete new application
Option 2 – Stop process (if at least 1 signature completed)
- Click on the “Stop” button in your dashboard
- The signing process is immediately interrupted
- You get a partially signed document that you can download to your dashboard
- Credits for signatures not completed are automatically credited back to your account.
- Signatories who have already signed retain their valid signature
Use cases :
- A signatory is no longer responding and you need to finalize with the current signatures.
Automatic re-crediting: In both cases (Stop or Cancel), credits corresponding to uncompleted signatures are automatically and immediately re-credited to your e-Signature.eu account. So you only pay for signatures that have actually been completed.
💡 Example: You send a request to 5 signatories (= 5 credits debited):
- 3 signatories sign
- Click on “Stop”.
- → You get the document with 3 signatures
- → 2 credits are automatically recredited
- → Actual cost: 3 credits only
Notifications to signatories: When you stop or cancel a request, signatories who have not yet signed receive an email informing them that the signature request has been withdrawn.
Once all the signatures have been completed, your signed document will be accessible for 1 month at two locations:
1. Automatic email (immediate)
- All signatories + the initiator are automatically emailed a link to download the signed PDF/A document.
- Email sent immediately after last signature
2. e-Signature.eu dashboard
- Log in to your account on e-Signature.eu
- In your dashboard, all your completed requests display a “Download” button for a period of 1 month from the end of the request.
🔷 TECHNICAL AND SAFETY ISSUES
To check that an electronically signed document is authentic and that the signatures are valid :
Step 1 – Open with Adobe Acrobat Reader
- Download Adobe Acrobat Reader free of charge (if not already installed)
- Open the signed PDF document with Adobe Acrobat Reader (not with your web browser)
Step 2 – Access the Signatures panel
- Click on the “Certificates” or “Signatures” icon in the left-hand side panel
- OR: Menu Tools → Certificates → Digital signatures
- You will see a list of all the signatures present in the document.
Step 3 – Check each signature
- Click on a signature in the
- Adobe displays a validation panel with detailed information:
- ✅ Validation status (valid/invalid signature)
- 👤 Identity of signatory (last name, first name, certificate)
- 📅 Date and time of signature (timestamp)
- 🔒 Certificate issuing authority
- 📄 Document integrity (modified or not since signature)
Visual indicators :
- ✅ Green tick: Valid signature, document not modified since signature
- ⚠️ Yellow triangle: Warning, verification required (e.g.: certificate expired but signature still valid).
- ❌ Red Cross: Invalid signature or document modified after signature
Important information: The signature visuals (images with names/dates) displayed on the document are cosmetic only. The real cryptographic evidence of the signature is to be found in the technical metadata, visible only via Adobe Acrobat Reader.
💡 For qualified signatures (itsme®, Evrotrust):
- The signatory’s qualified certificate is embedded in the PDF
- You can see thecertification authority (QTSP) that issued the certificate
- Qualified time-stamping proves the exact date of signature
- These elements have evidentiary value in court
Advanced verification: For in-depth verification (legal/litigation context), you can extract and analyze certificates with specialized tools such as the European Commission’s Digital Signature Service or call on the services of a digital signature expert.
Yes, absolutely! As theinitiator of a signature request, you can also be one of the signatories of the document.
How to proceed :
- Create your request as usual in your dashboard
- Add yourself as a signatory by entering your own contact details (first name, last name, email)
- Add other signatories if necessary
- Upload your documents and send the request
You will then receive :
- A signature invitation email like the other signatories
- You follow the standard signature process with the chosen method (itsme®, Evrotrust, Veriff or OTP)
Signature order :
- If you use signatory groups, you can choose to sign first, last, or at the same time as other signatories.
- Example: You (Group 1) → Your partners (Group 2) → All sign in parallel
Typical use cases :
- Bilateral contracts: You and your customer both sign
- Tripartite agreements: You + 2 other parties
- Internal documents: You approve as manager + your employees
💡 Benefit: You manage the application AND sign from the same account, with centralized tracking in your dashboard.
Note on credits: Your own signature also consumes 1 credit (or 0.7 / 0.4 depending on the method), just like any other signatory. This is normal, as the qualified/advanced/simple signature process has the same technical cost, whatever the identity of the signatory.
If you have forgotten your password or have a problem accessing your e-Signature.eu account :
Password recovery :
- Go to the e-signature.eu login page
- Click on “Forgot password ?
- Enter theemail address associated with your account
- You will receive an email with a reset link within a few minutes.
- Click on the link to create a new secure password
- Log in with your new password
If you no longer have access to your email :
- Contact our customer support via the form on our website
- Provide verification information (last name, first name, most recent credit purchases, etc.)
- We’ll help you regain access or transfer your account to a new email address
Account security :
- If you suspect unauthorized access, change your password immediately.
- Checkyour application history in your dashboard for suspicious activity
- Activatetwo-factor authentication if available to enhance security
💡 Good safety practices :
- Use a password manager (Bitwarden, 1Password, LastPass) to store your password securely.
- Never share your password with third parties
- Choose a unique, strong password (12+ characters, mix of letters/numbers/symbols)
If you need help, our support team is on hand to provide prompt assistance.
