We attach the greatest importance to the confidentiality of your information. This privacy policy explains what personal data is collected by VisitOnWeb as part of its e-Signature.eu services, how we process it, and for what purposes.

Data collected and specification of purposes
We collect your personal data when you register for our services.
If you subscribe to our newsletter, this means that you agree to receive mailings from us, with information on our activities. If you no longer wish to receive such mailings, you can unsubscribe by following the link below each communication.

We collect your data for the following purpose: management of signature requests.

Disclosure of data to third parties
We do not disclose your personal data or to other entities or other organizations. We reserve the right to transmit personal data at the request of a judicial or administrative authority under the law.

Privacy and Security
Our site obeys a policy, rules and security measures aimed at protecting personal data.

VisitOnWeb :

  • will do all due diligence to keep the data up to date, to correct or delete inaccurate, incomplete, or irrelevant data;
  • will ensure that, for persons acting under its authority, access to data and processing possibilities is limited to what these people need for the exercise of their functions or to what is necessary for the needs of the service;
  • will ensure the compliance of the programs used for the automatic processing of personal data with the terms of the declaration to the Privacy Commission as well as the regularity of their application;
  • will ensure that any person acting under the authority of the controller or that of a processor, as well as the processor itself, who accesses personal data, can only process it on the instructions of the controller, except in the event of an obligation imposed by or under a law, a decree or an order.

In order to guarantee the security of personal data, the controller and any processor will take the technical and organizational measures required to protect personal data against accidental or unauthorized destruction, against accidental loss as well as against modification, access and any other unauthorized processing of personal data. These measures will ensure an adequate level of protection, taking into account, on the one hand, the state of the art in the matter and the costs involved in applying these measures and, on the other hand, the nature of the data to be protected and potential risks.

Anonymous access authorization and acceptance of our privacy policy
You can access our home page and view our site without providing us with personal data. By using our site, you explicitly declare that you accept the privacy policy of VisitOnWeb, and you agree that we will collect and process your data in accordance with the methods and principles described in this policy.

Services and interactivity of our website
Our website allows registered users to have documents signed by the people (signatories) of their choice. The information collected is as follows:

Account information

  • First name *
  • Last name *
  • E-mail adress *

Sending signature form

  • Signature request title *
  • Number of signatory(ies) *
  • For each signatory:
    • Last name First &Last Name *
    • E-mail adress *
  • Language *
  • File(s) to be signed *

Data retention
We keep this information as long as necessary to carry out the activities which are described in this Privacy Policy or which are communicated to you, and as long as you wish to use our services. Your signed documents are kept only on the server of our partner doccle. If you delete a shipment for signature in your dashboard, it and all information relating to this shipment are permanently deleted, as well as any signed document saved at doccle. The same applies to all shipments if you delete your account.

Cookies facilitate navigation on sites. When you log in, we will set a number of cookies to store your login information and screen preferences. The lifetime of a login cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted. VisitOnWeb does not establish a link between information which would have been automatically recorded by cookies and personal data concerning our visitors.

Statistics and audience measurements
This site may transmit anonymous survey data to Google Analytics, which may use cookies for statistical and audience measurement purposes. For more information, please consult Google’s privacy policy.

We accept payments by Mollie. When processing payments, certain data will be sent to Mollie, including the mandatory payment completion information, such as the total amount or billing information. For more information, please consult Mollie’s privacy policy.

We use CloudConvert’s conversion services when preparing for signature deliveries, your documents will be transmitted to CloudConvert using a secure https connection. For more information, please consult CloudConvert’s privacy policy.

Signature and archiving
We use doccle signature and archiving services. Your documents will be transmitted to doccle using a secure https connection. Please read doccle’s privacy policy for more details.

Changes to our Privacy Policy
If we change our privacy policies and procedures, we will post those changes on our sites so that you are aware of what information we collect, how we use it and where we are likely to communicate.

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information. To ensure the security of your personal information, we use the following measures:

  • Secure Sockets Layer (SSL) protocol
  • Access Management – authorized person
  • Computer backup
  • Login/password

For an even higher level of security, downloaded files are encrypted.

We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a risk involved when using the Internet to transmit personal information.

Access to your personal data processed by VisitOnWeb
You have the opportunity to view, modify or delete the information you have entered directly into your account, with immediate and final effect.

You can also ask us, by sending a postal mail, the personal information concerning you held by VisitOnWeb. You must enclose a proof of your identity (copy of identity card or passport) in order to be certain to respect your personal data and not to send them to a third party. We will accept one request per year and per person. The information we hold about you, or a notice that we do not hold it, will be sent to you within 30 days of your request. You have the opportunity to dispute the data we hold about you and have it erased, corrected, modified or supplemented.

The newsletters, emails, mailings and letters that you will receive will always mention the possibility of giving up receiving any mail in the future.

Contact points on the protection of privacy
If you have any questions or concerns regarding our privacy policy, please contact us via the email address [email protected].