itsme® expands into the Netherlands and Luxembourg

Building on its remarkable success in Belgium, where the application already has several million active users, itsme® is now taking a decisive step forward in its development by offering its services in two strategic neighboring countries: the Netherlands and Luxembourg.

This natural expansion completes the coverage of BeNeLux (Belgium-Netherlands-Luxembourg), creating an integrated economic zone where digital identity and qualified electronic signatures become accessible to all in a harmonized and secure way.

In concrete terms, what does this mean for e-Signature.eu?

This geographical extension brings immediate and tangible benefits for users of the e-Signature.eu platform:

Qualified signature extended to three countries

Your electronic signature services via e-Signature.eu can now carry out qualified signatures with people holding an electronic identity card (eID) issued by the authorities of the 3 countries making up BeNeLux :

A unified market of nearly 30 million people

The expansion of itsme® into the Netherlands and Luxembourg creates a unified market of nearly 30 million people who can use the same digital identity and qualified electronic signature solution, considerably facilitating cross-border exchanges in this dynamic economic zone.

No need for nationality: the eID is all you need

An essential and often overlooked feature of itsme® deserves to be clarified: it is not necessary to be a national of the country to benefit from itsme® services.

The single criterion: having an eID

The only requirement is that you have an electronic identity card (eID) issued by the competent authorities in Belgium, the Netherlands or Luxembourg, regardless of your nationality.

Real-life use cases

This openness enables a wide range of people to benefit from itsme® services:

• Foreign residents: European or non-European citizens legally residing in BeNeLux with a residence permit.
• Cross-border workers: People working in one BeNeLux country but living in another.
• International students: Foreign students enrolled at BeNeLux universities
• Expatriate professionals: International executives and employees on assignment in BeNeLux
• Foreign entrepreneurs: Non-BeNeLux nationals setting up in BeNeLux

Documents accepted for registration

Depending on the country, different types of electronic identity cards are accepted:

How do I create an itsme® account?

Creating an itsme® account is simple and takes just a few minutes. The process has been designed to be accessible to everyone, without any particular technical knowledge.

Necessary prerequisites

Before you start, make sure you have :

• A modern smartphone (iOS or Android)
• A valid electronic identity card (eID) issued by Belgium, the Netherlands or Luxembourg
• A stable Internet connection
• Your eID card PIN (for some countries)

Account creation steps

The complete process is detailed in this official itsme® guide. Here is a summary of the main steps:

The four complementary itsme® functions

As a reminder, itsme® combines four essential complementary functions in a single mobile application, offering a complete solution for all digital identity needs:

1. Identification (itsme® Identify)

With itsme®, users can identify themselves with certainty to online services, companies or public administrations. This function enables :

• Open bank accounts online without visiting a branch
• Insurance underwriting with instant identity verification
• Simplified KYC (Know Your Customer) procedures for companies
• Registration for regulated services requiring positive identification

2. Authentication (itsme® Login)

itsme® allows you to connect securely to websites and applications without having to memorize complex passwords:

• Single sign-on (SSO): a single identifier for all your services
• Integrated two-factor authentication
• Replacing physical tokens and SMS codes
• Secure access to customer portals, banking services and business applications

3. Confirmation (itsme® Confirm)

Users can confirm sensitive transactions with maximum security:

• Validation of large payments
• Confirmation of bank transfers over a certain amount
• Approval of contractual amendments
• Validation of risky operations in business applications

4. Signature (itsme® Sign)

The digital document signature function is at the heart of itsme® :

• Qualified Electronic Signature (QES) compliant with eIDAS regulation
• Legal value equivalent to a handwritten signature
• Guaranteed non-repudiation: impossible to deny having signed
• Certified time-stamping of each signature
• Seamless integration with document management platforms

Signing with itsme®: maximum legal value

Qualified digital signature

The signature created with itsme® is a Qualified Electronic Signature (QES), which enjoys the highest level of legal recognition in Europe.

Legal equivalence with handwritten signature

In accordance with the European eIDAS regulation (EU Regulation No. 910/2014), a qualified electronic signature has exactly the same legal value as a handwritten signature. In concrete terms, this means:

• Automatic legal recognition: Courts in the 3 BeNeLux countries (and all EU member states) recognize the validity of these signatures.
• Non-contestability: A signature cannot be refused on the sole grounds that it is electronic.
• Presumption of authenticity: In the event of a dispute, it is up to the party contesting the signature to prove that it is invalid (reversal of the burden of proof).
• Non-repudiation: The signatory cannot deny having signed the document.

Cross-border recognition in the EU

Thanks to eIDAS interoperability, an itsme® signature created in Belgium, the Netherlands or Luxembourg is automatically recognized as valid in all 27 EU member states, making cross-border transactions considerably easier.

Use cases in BeNeLux

The expansion of itsme® into the Netherlands and Luxembourg has opened up numerous cross-border use cases:

• Cross-border employment contracts: Signing contracts for cross-border workers
• Real estate transactions: Buying/selling property in the 3 BeNeLux countries
• B2B commercial contracts: Agreements between companies in three countries
• Banking services: Account opening, credit agreements
• Insurance: Taking out insurance policies
• Administrative documents : Declarations, mandates, powers of attorney

e-Signature.eu: your gateway to itsme®.

e-Signature.eu is proud to natively integrate itsme® as a qualified electronic signature provider, giving our customers easy access to this technology in the three BeNeLux countries.

Benefits of integration

Simple, transparent pricing

• From €5 per qualified itsme® signature
• Volume discounts
• No hidden fees or set-up costs
• Billing based on actual usage only

Key points to remember

• Complete BeNeLux extension: itsme® now covers Belgium, the Netherlands and Luxembourg, creating a unified market of almost 30 million people.
• Accessibility without nationality restrictions: All you need is an eID card issued by one of the three countries, regardless of the holder’s nationality.
• Quick and easy registration: 100% digital process in just a few minutes from your smartphone, with no need to travel.
• Four services in one: Identification, authentication, confirmation and signature in a single mobile application.
• Qualified handwritten equivalent signature: maximum legal value with automatic recognition throughout the European Union.
• e-Signature.eu integration: simplified access without subscription, with credits that never expire and multilingual support.